And encouraged homeowners to keep copies of every document they signed.
Then she was accused of stealing confidential project files.
The allegation made headlines.
Her employer placed her on leave.
Several neighbors stopped speaking to her.
She was never convicted, but the criminal investigation remained a shadow over her life.
When federal investigators contacted her, she agreed to provide records.
At the interview, she arrived carrying two heavy folders.
She placed them on the table.
Then looked directly at the agent.
"I've been waiting for someone to ask the right questions."
The agent nodded.
"I'm listening."
The organizer opened the first folder.
Inside were photographs of damaged homes.
A roof covered with blue tarpaulin.
A kitchen with exposed electrical wiring.
A family standing beside a collapsed porch.
She pointed toward the addresses.
"These homes were listed as repaired."
The agent examined the documents.
"When?"
The organizer provided the dates.
Several matched invoices already under federal review.
Then she opened the second folder.
"This is what happened when I complained."
It contained copies of police reports, attorney correspondence, and notices concerning the criminal allegations against her.
The agent studied them.
One document stood out.
It was a report supplement added several days after the organizer's initial interview with police.
The supplement claimed she had admitted entering a restricted storage office.
The organizer shook her head.
"I never said that."
The agent looked up.
"How do you know the statement was added later?"