Some owners paid fees directly.
Other charges were billed through administrative processes.
The records contained inconsistencies in how those payments were categorized.
The review also identified a small consulting business associated with a former Ridgeway manager.
Payments to that business raised questions because its stated services overlapped with functions already covered by the primary towing agreement.
Camille was informed of the general findings through proper oversight channels.
She didn't direct individual witness interviews.
But she worked with county officials to ensure the department preserved relevant records and reviewed its vendor-management procedures.
The investigation widened.
It was no longer solely about Voss destroying the Bentley.
It concerned whether the sheriff's office had allowed certain employees and contractors to turn routine vehicle enforcement into an opportunity for improper fees.
And if the allegations were substantiated, the financial consequences could affect dozens of residents.
Captain Rowan was deeply troubled.
He'd served under Sheriff Bell for years and had believed the towing arrangements were adequately supervised.
He knew Ridgeway received many calls.
He knew some residents complained about storage charges.
But he'd assumed the complaints reflected ordinary frustrations associated with vehicle recovery.
Now the audit suggested that some records had been handled inconsistently.
During a private meeting with Camille, Rowan admitted that he should have asked more questions.
She listened.
Then asked what the department's previous review process required.
He explained that supervisors were supposed to verify authorization, resolve disputed holds, and examine unusual billing patterns.
Camille frowned.
"Was that happening?"
Rowan hesitated.
"Not consistently."
She nodded.
For several seconds, neither spoke.
Then she asked whether the problem resulted from inadequate staffing, unclear procedures, or deliberate interference.
Rowan looked toward the files.
"I don't know yet."
Camille appreciated the honesty.
"Then that's what we need to establish."
The captain nodded.
He'd expected the new sheriff to arrive with immediate accusations.
Instead, she insisted on understanding exactly how the system failed.
That didn't make the conversation comfortable.
It made it more serious.
The department's response wasn't universally welcomed.
Several veteran deputies complained that the new sheriff was allowing outside investigators to interfere with routine patrol work.
Others argued that the towing review was unfair to employees who had served under the previous administration.
A few suggested Camille was using her damaged Bentley to justify a personal campaign against Voss.
She heard the comments.
She didn't attempt to silence ordinary criticism.
Officers were entitled to raise concerns about training, staffing, and fair treatment.
But she refused to allow those concerns to become an excuse for ignoring records.
At a supervisory meeting, she addressed the issue directly.
"I understand that some employees believe the towing review reflects badly on the whole department."
The room became quiet.
She continued.
"It doesn't. The purpose is to identify what happened, who was responsible, and which procedures failed."