“Good.”
She pointed at him.
“You do not merge your treatment with the privacy investigation because you’re angry.”
Isaiah’s jaw tightened.
“I know.”
“I know you know.”
“I’m saying it because people become less objective when they think their anger is righteous.”
Isaiah stared.
Park looked between them.
Cole continued:
“Righteous anger is still anger.”
Isaiah nodded.
Fair.
“What do you want?”
Cole asked.
“Preservation orders.”
“For Voss?”
“And Atlantic Crown’s executive concierge vendors.”
“Too broad.”
“Then start with SilverLine Global Services.”
Cole looked at the file.
The name appeared in two complaints.
“What are they?”
Isaiah answered:
“Private airport concierge company.”
“Executive transport.”
“VIP escort.”
“Secure meet-and-greet.”
“Who owns it?”
“Former Atlantic Crown executive.”
Cole’s eyebrows rose.
“Now we’re interesting.”
Exactly.
SilverLine Global Services operated from a beautiful office ten minutes from Hartwell.
Frosted glass.
Leather chairs.
Photographs of private jets.
Mission statement:
DISCRETION WITHOUT COMPROMISE.
Isaiah distrusted mission statements that needed to announce discretion.
The company served celebrities, executives, diplomats, wealthy families, and corporations willing to pay thousands to move important travelers through airports with minimal friction.
Nothing inherently illegal.
Many services were legitimate.
Meet passengers.
Coordinate luggage.
Arrange cars.
Work with airlines.
Resolve disruptions.
Then investigators obtained billing records.
SilverLine paid consulting fees to a company called AV Strategic Hospitality.
Owner:
Anthony Voss.
$8,000 per month.
For “client experience analysis.”
Atlantic Crown had never disclosed the relationship.
Isaiah read the invoices.
One line repeated:
PROFILE OPTIMIZATION.
He looked toward Park.
“What does that mean?”
She shook her head.
“Whatever they need it to mean.”
Investigators subpoenaed SilverLine communications.
The answer arrived in email.
Voss sent passenger movement data.
SilverLine used it to offer services before customers requested them.
A wealthy passenger scheduled through Hartwell?
SilverLine representative might mysteriously contact their office:
We understand your executive may be traveling through a congested period. We can assist.
Creepy.
Possibly illegal depending on data source and agreements.
Then worse.
Some messages categorized passengers.
GREEN — LIKELY CONCIERGE CONVERSION.
BLUE — CORPORATE EXISTING.
GRAY — DO NOT CONTACT.
RED — PROFILE MISMATCH / WATCH.
Isaiah stared.
Profile mismatch.
There it was again.
He opened attached guidance.
Premium ticket inconsistent with known corporate profile.
High-value purchase with limited travel history.
Cash-equivalent booking method.
Appearance or behavior inconsistent with premium-service norms.
Isaiah stopped.
Appearance.
The guidance did not define it.
It did not need to.
Humans filled undefined categories with bias.
SilverLine paid bonuses when “profile mismatch” passengers generated fraud referrals.
Atlantic Crown employees received performance recognition for detecting irregular premium travel.
No direct cash payments to Emily.
But incentive.
Status.
Praise.
Voss had created an unofficial system where employees were rewarded for suspicion.
And the suspicion had no guardrails.
Isaiah asked:
“How many referrals by demographic?”
Data analysts worked two days.