SALESMAN LAUGHED AT A WOMAN ASKING ABOUT A PINK LUXURY SUV—THEN SHE ORDERED 20 CARS FROM HIS BIGGEST RIVAL

Chapter 3

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“Then how are you paying?”

The Black woman looked at him for a long second.

“Is that normally the first financial question you ask before allowing someone to open a door?”

He knew how the question sounded.

He became defensive.

“I qualify my buyers.”

“Before introducing yourself?”

“I've been doing this fifteen years.”

“That wasn't my question.”

His voice sharpened.

“And I've learned who is serious.”

The Black woman looked toward the pink SUV again.

“Apparently.”

He mistook the word for surrender.

“There's a dealership twelve minutes south with more entry-level inventory.”

“I don't want entry-level inventory.”

“Then maybe schedule an appointment next time.”

“I have an appointment.”

That changed him.

Only slightly.

But she saw it.

“With who?”

“The regional office.”

His face tightened.

“Regional office doesn't schedule floor appointments.”

“They did today.”

“Who?”

She reached into her handbag.

He immediately raised a hand.

“I don't need to see your phone.”

“I wasn't reaching for my phone.”

She withdrew a slim burgundy leather portfolio.

Placed it on the edge of the sales desk.

The salesman looked at it.

Then at her.

“What is that?”

“Something you might want to read before you say anything else.”

He laughed again.

This time less confidently.

“Ma’am, paperwork doesn't change the fact that you're standing on a showroom floor asking me to unlock a three-hundred-thousand-dollar vehicle.”

She opened the portfolio.

The first document carried a corporate letterhead.

The salesman barely glanced at it.

The Black woman turned it around.

“Read the first line.”

He did not.

“I don't need—”

“Read it.”

Something in her voice changed.

Not volume.

Authority.

The younger salesman heard it.

So did the receptionist.

The older salesman looked down despite himself.

His eyes found the words:

Fleet Procurement Authorization.

Below it:

Twenty units.

His expression shifted.

Then recovered.

“This could be anything.”

The Black woman nodded.

“It could.”

He scanned farther.

The authorized purchasing ceiling sat near the bottom.

Seven figures.

His eyes stopped.

The figure was just under eight million dollars before extended service packages.

He looked at her.

Then at the document.

Then back.

“Where did you get this?”

The question made the younger salesman close his eyes.

The Black woman’s face became completely still.

“Where do you think?”

The salesman looked more closely at the corporate signature line.

The chief executive authorization had already been signed.

He did not recognize the signature.

He did recognize the company name.

Everyone in high-end transportation did.

It operated executive vehicle fleets in sixteen American cities.

Airport transfers.

Corporate mobility.

Private family transportation.

Event fleets.

Luxury hotel partnerships.

The company had grown aggressively over the previous six years and was now preparing its largest regional expansion.

The salesman had heard rumors about the fleet contract.

Everyone in the showroom had.

Twenty custom SUVs.

Possible follow-up order for another thirty vehicles over eighteen months.

The kind of commercial account salespeople dreamed about.

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SALESMAN LAUGHED AT A WOMAN ASKING ABOUT A PINK LUXURY SUV—THEN SHE ORDERED 20 CARS FROM HIS BIGGEST RIVAL

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