Not because she expected everything to become easy.
But because somebody had finally listened to a recommendation she'd been making for years.
The deputy chief learned about the mechanic's recording through a private conversation with a former colleague.
The colleague didn't provide confidential evidence.
He simply mentioned that investigators were reviewing older towing cases.
The deputy chief felt her stomach tighten.
She asked how far the review extended.
He said he didn't know.
She ended the conversation.
Then sat alone in her office.
The commissioner had been in charge for less than a week.
Already, the department's internal files were being examined more closely than she'd anticipated.
She still believed she could manage the situation.
Her first instinct was to discredit him.
The public video had made him sympathetic.
But she thought she could change that.
She contacted a political consultant who had worked on municipal campaigns.
Through an intermediary, she suggested that local commentators might be interested in a different interpretation of the confrontation.
The commissioner, she claimed, had arrived without announcing himself.
He had deliberately challenged a police officer.
He intended to create a public spectacle.
The sergeant's actions were regrettable, but perhaps the new commissioner had provoked the incident to justify a department-wide purge.
The consultant was cautious.
βDo you have evidence?β
The deputy chief hesitated.
βThere are security recordings.β
βDo they show him provoking the officer?β
She paused.
βDepending on how the encounter is presented.β
The consultant became quiet.
Then said, βI'm not interested in editing evidence to manufacture a story.β
The deputy chief's face tightened.
βI'm not asking you to do that.β
βThen provide complete records through appropriate channels.β
The conversation ended.
She stared at the phone.
For a moment, she considered calling someone else.
Then a message arrived from the towing contractor's chief financial officer.
We need to talk. The auditors have requested records going back three years.
The deputy chief looked toward the window.
Outside, traffic moved through the government district.
The city looked ordinary.
People went to work.
Bought lunch.
Crossed streets.
Waited for buses.
None of them knew how much money flowed through government contracts.
Or how easily a few senior officials could influence which companies received those funds.
She typed a reply.
Use counsel. Do not discuss records with me.
Then she put the phone down.
But a second message appeared.
Our agreement was supposed to protect this.
She stared.
Her pulse quickened.
Then she deleted the notification from the screen.