CEO REFUSED TO SHAKE A WOMAN’S HAND—THEN SHE CANCELED THE $1 BILLION KEEPING HIS COMPANY ALIVE

Chapter 17

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Another, about the Black investor’s fund before he had met her:

Who actually runs it?

A banker replied:

She does.

The CEO answered:

Officially.

That email destroyed his claim that he simply did not know.

He had been told.

He chose not to believe.

The investor read the email once.

Then closed it.

Her investment officer asked:

“You angry?”

“Yes.”

“Surprised?”

“No.”

That was worse.

The lawsuit eventually settled.

No admission beyond the company’s existing findings.

The former CEO surrendered some deferred compensation.

He disappeared from public corporate leadership.

Consulting offers dried up.

Some friends remained.

Some did not.

His life did not end.

Consequences were not annihilation.

Years later, he would have opportunities to decide what the experience meant.

That part belonged to him.


13

The board chair who laughed requested a private meeting with the investor six months later.

She nearly refused.

Then accepted.

He arrived without lawyers.

They sat in her office.

He looked older.

“I’ve been trying to understand why I laughed.”

She said nothing.

He continued.

“I told myself it was because the CEO was being theatrical.”

“Was it?”

“Partly.”

“And?”

He looked ashamed.

“I saw you and assumed you were trying to perform importance.”

“Why?”

“I don't have a good answer.”

“You have an answer.”

He looked toward her.

“Because you didn’t look like the people I expected.”

“Say it more clearly.”

He sighed.

“You were young.”

“Yes.”

“A woman.”

“Yes.”

“Black.”

“Yes.”

“Dressed…”

He stopped.

She waited.

“Fashionably.”

She smiled faintly.

“Dangerous.”

He almost laughed.

Then stopped himself.

She asked:

“If I had been a white man your age in a navy suit?”

“I would have assumed he belonged.”

There it was.

The investor nodded.

“What are you going to do with that?”

He looked confused.

“Apologize.”

“That’s not what I asked.”

He thought.

“Change how I make assumptions.”

“How?”

He had no answer.

She leaned back.

“That’s why apologies are easier than reform.”

The board chair nodded slowly.

Months later, he sponsored a governance policy requiring board materials to identify all external participants by role and authority, not assistants’ informal assumptions.

Minor.

Useful.

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CEO REFUSED TO SHAKE A WOMAN’S HAND—THEN SHE CANCELED THE $1 BILLION KEEPING HIS COMPANY ALIVE

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