“The questions your training manual already tells you to ask.”
“What brings you in?”
“Have you worked with the brand before?”
“Would you like a consultation?”
“Are you interested in purchasing or viewing?”
“If access requires financial verification, explain that requirement neutrally.”
She pointed toward the manager.
“You skipped all of that.”
“Why?”
The manager said nothing.
The billionaire continued.
“You saw me.”
“You decided.”
“Then every question afterward existed to justify the decision.”
The room became uncomfortable.
Because the accusation was not limited to the manager.
Several employees recognized the pattern.
So did customers.
The billionaire looked toward the security guard.
“When she told you to remove me, why didn't you?”
He hesitated.
Then answered honestly.
“You weren't doing anything.”
“Anything what?”
“Threatening.”
“Disruptive.”
“Damaging.”
The billionaire nodded.
“Thank you.”
The manager looked furious.
“You don't get to second-guess management.”
The guard replied:
“I do if you're asking me to put hands on someone without a reason.”
The director looked toward him.
The billionaire noticed that too.
“Your name?”
He gave it.
She nodded.
“Conference room.”
“Nine fifteen.”
The guard looked surprised.
“Yes, ma’am.”
The manager stared.
“What is this?”
The billionaire looked around.
“A very expensive first hour of ownership.”
Several people almost smiled.
She did not.
She turned toward the director.
“Close the showroom at six.”
“We close at seven.”
“Today we close at six.”
“Notify scheduled clients.”
“Apologize.”
“Reschedule.”
“We have work to do.”
The director nodded.
The billionaire looked toward the manager.
“You can finish today’s administrative duties.”
The manager’s eyes widened.
“So I’m not fired?”
“Not yet.”
The answer was more frightening.
The manager swallowed.
“What happens tomorrow?”
“Fact-finding.”
“And then?”
“Depends on facts.”
The manager looked almost offended by the fairness.
The billionaire turned toward the blue Bugatti.
Then toward the director.
“I still want to know about the missing factory stamp.”
He looked startled.
“You noticed that?”
“Yes.”
“We received revised service documentation this morning.”
“Why wasn't the folder updated?”
“I don't know.”
“Find out.”
“Also the storage facility discrepancy.”
He nodded.
“Yes.”
The woman looked toward the Bugatti again.
“For all the attention spent deciding whether I belonged in the car, nobody answered the two questions I asked about the car.”
The manager looked down.
The irony landed.
The billionaire walked toward the configuration desk.
“Now.”
She removed her wrap.
Handed it back to the junior associate.